Making ISO 19770 work for you
ITAM represents the set of business practices designed to
support the full life cycle of IT Assets. Under ISO 19770 this
means the way in which governance, people, process, and
technology are brought together to manage IT Assets.
The updated standard outlines a management system for ITAM
rather than prescribing a list of things to do. So it’s up to you to
decide what that means for your business. Think of it like a
picture book waiting to be coloured in.
SAM is an important part of the standard. To be successful, it
needs specialist processes and controls in place. SAM processes
overlap with many aspects of ITAM – hence the alignment of
SAM and ITAM in the updated ISO.
In its new form, ISO/IEC 19770 can be integrated with other ISO
management systems too. The wider portfolio of IT based
standards include IT Security (ISO/IEC 27001) and Service
Management (ISO/IEC 20000). Aligning your ITAM strategy with
these standards can bring new efficiencies to your business by
breaking down silos and introducing consistent and interoperable
processes.
How can KPMG help?
We can help you assess, understand, and adapt your IT Asset
management systems in line with the updated ISO 19770.
Our approach is centred on SAM and focuses on reducing
software risks and finding opportunities to save money.
Our SAM + Framework provides a comprehensive assessment
for SAM maturity. We have split the ISO into its constituent
parts and overlaid SAM specific areas that deserve extra focus.
By applying our SAM + Framework against your ITAM
management systems, we provide an end to end analysis of your
overarching capability. In addition, the framework supports
targeted assessment of individual areas if you want to evaluate a
specific competence.
Our report will give full details on your overall maturity levels
mapped to the relevant ISO performance areas and identify
opportunities and risks relating to your software assets (“Current
State”). Based on your Current State, we’ll describe the right
Future State alongside a Roadmap detailing how to transform
and the benefits you’ll obtain along the way.
